Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the Bloom mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you and Bloom. Your use of the App is also governed by the Apple Standard Licensed Application End User License Agreement, which is incorporated by reference.

2. Description of Service

Bloom is a mobile application that allows users to:

• Capture and store memories (photos, videos, audio recordings, and text notes) related to children
• Organize memories by child and date
• Share memories with family members through "Circles"
• Earn "Blooms" (virtual rewards) for creating content
• Access premium features through subscription plans

Bloom provides both free and premium subscription services. Premium features are available through weekly or annual subscription plans.

3. Account Registration and Security

To use Bloom, you must:

• Be at least 18 years old or have parental consent
• Create an account using Apple Sign-In or Google Sign-In
• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

You are responsible for all activities that occur under your account. Bloom is not liable for any loss or damage arising from unauthorized use of your account.

4. Subscription Services

Bloom offers auto-renewable subscriptions:

• Weekly Subscription: Automatically renews every 7 days
• Annual Subscription: Automatically renews every 365 days

Subscription Terms:

• Subscriptions are billed through your Apple App Store or Google Play account
• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
• You can manage subscriptions and turn off auto-renewal in your device's account settings
• Payment will be charged to your account at confirmation of purchase
• Any unused portion of a free trial period will be forfeited when you purchase a subscription
• Prices may vary by location and are subject to change with notice

Refunds:

• Refund requests must be made through Apple or Google according to their respective policies
• Bloom does not process refunds directly

5. User Content and Intellectual Property

You retain ownership of all content you upload to Bloom ("User Content"). By uploading content, you grant Bloom:

• A worldwide, non-exclusive, royalty-free license to store, display, and distribute your content through the App
• The right to use your content to provide and improve our services
• The right to share your content with other users you designate (e.g., Circle members)

You represent and warrant that:

• You own or have the right to upload all User Content
• Your content does not violate any third-party rights
• Your content complies with all applicable laws
• You have obtained necessary permissions for any individuals (especially children) featured in your content

Bloom reserves the right to remove any content that violates these Terms or is otherwise objectionable.

6. Prohibited Uses

You agree not to:

• Upload illegal, harmful, or offensive content
• Violate any laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to the App
• Use automated systems to access the App
• Reverse engineer, decompile, or disassemble the App
• Remove or alter any copyright notices
• Use the App for commercial purposes without permission
• Share account credentials with others

7. Virtual Currency (Blooms)

Bloom offers a virtual rewards system called "Blooms":

• Blooms are earned through creating and sharing content
• Blooms have no monetary value and cannot be exchanged for real money
• Blooms are non-transferable and non-refundable
• Bloom reserves the right to modify, suspend, or discontinue the Blooms system at any time
• Blooms may expire or be reset at Bloom's discretion

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the collection and use of your information as described in the Privacy Policy.

9. Third-Party Services

Bloom integrates with third-party services including:

• Apple Sign-In and Google Sign-In for authentication
• RevenueCat for subscription management
• Supabase for data storage and backend services
• Cloudflare Stream for video hosting

Your use of these services is subject to their respective terms and privacy policies. Bloom is not responsible for the practices of third-party services.

10. Termination

Bloom may terminate or suspend your account and access to the App at any time, with or without cause or notice, for any reason including:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended periods of inactivity
• At our sole discretion

Upon termination:

• Your right to use the App immediately ceases
• We may delete your account and content
• You remain responsible for any charges incurred before termination

You may terminate your account at any time by deleting the App or contacting us.

11. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY

Bloom does not warrant that:

• The App will be uninterrupted or error-free
• Defects will be corrected
• The App is free of viruses or harmful components
• The App will meet your requirements

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLOOM SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, DATA, OR USE
• PERSONAL INJURY OR PROPERTY DAMAGE
• ANY DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE APP

In no event shall Bloom's total liability exceed the amount you paid for the App in the 12 months preceding the claim, or $50, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Bloom, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any rights of another
• Your User Content

14. Changes to Terms

Bloom reserves the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms in the App
• Updating the "Last Updated" date
• Providing notice through the App or email

Your continued use of the App after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the App and may terminate your account.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

For users in the European Union, Switzerland, Norway, or Iceland, these Terms are governed by the laws of your country of residence.

Any disputes arising from these Terms or your use of the App shall be resolved through:

• Good faith negotiation
• Binding arbitration (if applicable)
• Courts of competent jurisdiction in Santa Clara County, California (or your local jurisdiction for EU users)

16. Export Restrictions

You may not use or export the App in violation of U.S. export laws and regulations. The App may not be exported or re-exported:

• To any U.S.-embargoed countries
• To anyone on the U.S. Treasury Department's Specially Designated Nationals List
• To anyone on the U.S. Department of Commerce Denied Persons List

By using the App, you represent that you are not located in any such country or on any such list.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with the Privacy Policy and Apple's Standard Licensed Application End User License Agreement, constitute the entire agreement between you and Bloom regarding the App and supersede all prior agreements and understandings.

19. Contact Information

If you have questions about these Terms, please contact us at:

Email: support@bloom.app

We will respond to your inquiry within a reasonable time.